Terms of Service & Refund Policy | Real Time Pain Relief

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Terms of Service & Refund Policy

Terms of Service & Refund Policy

Delivery Information

Within the United States, we deliver all orders via USPS or FedEx.  Once your order has been processed, you will receive an email confirmation with the tracking details. Once you have been notified that your order has been processed, please allow 6-10 business days for delivery. If you have any issues with your order, please contact us by Clicking Here

Return Policy

Given that our products are registered and monitored by the FDA, for your order to qualify for a return, it must be within 30 days of purchase, unopened, and in resalable condition. After 30 days, no returns can be accepted. To return an item, contact RTPR at 877-787-7180 for Return Authorization number and return shipping address. When returning the item, the RA# must be referenced on the shipping label or package will be refused. The RA# is valid from 30 days of issue date.  The Customer is responsible for all shipping charges on returns. Returns are subject to a 15% restocking fee. RTPR is not responsible for any lost packages or fees incurred by packages that are incorrectly addressed due to customer error. RTPR will issue refunds if an item is returned in accordance with the Return Policy and within the allowable return period. Refunds will be issued within 10 business days of receipt of returned products and will be returned to the original method of payment. Refunds may take an additional 3-5 business days to fully process based on your financial institution.

Additional Terms

Real Time Pain Relief will send periodic emails to notify of special offers and we do not share this information with outside parties except to the extent necessary to provide the service. Additional Program terms apply to wholesale customers found in their Control Panel.

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CUSTOMER TESTIMONIALS

What they say about Real Time Pain Relief

This pain relief creme is phenomenal. I was diagnosed with Fibromyalgia in 1998 and experience great pain all over my body. Sometimes the pain in my lower back and legs is unbearable and it completely eliminates the pain where I can go to sleep.
5
Average: 5 (1 vote)

David - Lexington, Georgia

My name is Eileen Peters and I am 68 years old. I have a degenerative disc disease, Fibromyalgia and arthritis. I have also had both knees replaced. I have pain to some degree all of the time.
5
Average: 5 (1 vote)

Eileen P - Moriston, Florida

My sister-in-law didn't have anything in the house to relieve the itch from mosquito bites, so she tried the sample I gave her. RTPR kept the bites from itching for several hours!
5
Average: 5 (1 vote)

Darlene M - Snellville, Georgia

It works great on my son, he was complaining about his knees and I put it on his knees and 10 min. later he was up and out the door as if nothing happen!
5
Average: 5 (1 vote)

M. Edwards - Albany, Georgia

My dad gave me some Real Time Pain Relief for my shoulder—I’m a softball player. I used it once at night, and it was OK, but when I put it on again in the morning, it worked even better, so I took it to the game.
5
Average: 5 (1 vote)

Samantha E. - Spooner, Wisconsin

I was recently diagnosed with degenerated disc disease, scoliosis, and arthritis all in my lower back. My doctor prescribed me a arthritis pain pill but it had so many side effects that I was afraid to take it.
5
Average: 5 (1 vote)

T Rainey - Durham, North Carolina

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