Terms of Service & Refund Policy | Real Time Pain Relief

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Terms of Service & Refund Policy

Terms of Service & Refund Policy

Delivery Information

Within the United States, we deliver all orders via USPS or FedEx.  Once your order has been processed, you will receive an email confirmation with the tracking details. Once you have been notified that your order has been processed, please allow 6-10 business days for delivery. If you have any issues with your order, please contact us by Clicking Here

Return Policy

Given that our products are registered and monitored by the FDA, for your order to qualify for a return, it must be within 30 days of purchase, unopened, and in resalable condition. After 30 days, no returns can be accepted. To return an item, contact RTPR at 877-787-7180 for Return Authorization number and return shipping address. When returning the item, the RA# must be referenced on the shipping label or package will be refused. The RA# is valid from 30 days of issue date.  The Customer is responsible for all shipping charges on returns. Returns are subject to a 15% restocking fee. RTPR is not responsible for any lost packages or fees incurred by packages that are incorrectly addressed due to customer error. RTPR will issue refunds if an item is returned in accordance with the Return Policy and within the allowable return period. Refunds will be issued within 10 business days of receipt of returned products and will be returned to the original method of payment. Refunds may take an additional 3-5 business days to fully process based on your financial institution.

Additional Terms

Real Time Pain Relief will send periodic emails to notify of special offers and we do not share this information with outside parties except to the extent necessary to provide the service. Additional Program terms apply to wholesale customers found in their Control Panel.

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CUSTOMER TESTIMONIALS

What they say about Real Time Pain Relief

I stopped by the California Colmo Del Rodeo in Salinas and purchased a tube for $30.00. It relieve my excruciating pain in the back of my neck. My pain was so painful I could not turn my neck.
5
Average: 5 (1 vote)

Albert Fong - Salinas, California

I was introduced to Real Time Pain Relief by a Holistic Nurse Practitioner. I was very skeptical as I have bone on bone grade 4 osteoarthritis in my right knee. I am also an RN, myself. I cannot take NSAIDS without having severe stomach upset.
5
Average: 5 (1 vote)

Helen F. - Louisville, Kentucky

After having an operation on my knee several years ago I developed a major case of arthritis. I used RTPR about two months ago and it took a few applications to work but it did work. That is the GOOD news.
5
Average: 5 (1 vote)

Ernest G - Randolph, Massachusetts

Woke up this morning with a pain in my neck and shoulder. Applied RTPR and within 10 minutes the pain was gone.
5
Average: 5 (1 vote)

Bridget Montgomery - Festus, Missouri

I have RA my shoulder joint and muscles were killing me. I take 3 different narcotic painkillers (percocet) that didn't help. This did in minutes and lasted all night !! Awesome
5
Average: 5 (1 vote)

Melinda - Blue Ridge, Georgia

Honey where do you have pain. She looked at me and said "where don't I have pain. I have fibromyalgia and I literally hurt everywhere" I could see the pain in her eyes.
5
Average: 5 (1 vote)

Ronnie Willis - Marysville, California

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